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FAQ's

How in the heck do you ship me cold cookie dough?

We use insulation and ice packs to ensure your dough stays slightly chilled for the journey. So even if room temp upon arrival, just pop in the fridge and enjoy at your leisure! 🍪

Plus, if anything goes south on its journey to you, we have a 100% happiness guarantee. You're super freaking happy, or we keep working at it until you are!

What day do you ship out orders?

We ship out Monday-Wednesday with a cutoff time of 12pm Pacific.

If your order comes in after 12pm Pacific on Wednesday, it'll be out the door first thing the following Monday!

NOTE: We do not ship on federal holidays.

We don't ship Thursday or Friday so your order won't get stuck over the weekend. Don't wanna risk having some melted butter show up at your doorstep in the hotter months.

Oh snap... My order is delayed. HELP!

We're here to help! Hit up support@doughp.com with your order #, email address, or mailing address and we'll jump in to help!

Does it REALLY taste like cookie dough?

Doughp IS real cookie dough. We're as legit as it gets. It all started with Kelsey's favorite chocolate chip cookie recipe, just inadvertently made safe-to-eat!

Our founder, Kelsey, created this recipe while *attempting* to be vegan, but she loved butter way too much! She kept the great egg-substitute in her baking, but used butter - which had her classic cookie recipes turning into a delicious, indulgent treat she could enjoy raw or bake into cookies. Doughp is for the cookie dough lover! It's melt-in-your-mouth, buttery, mollassey, awesome qualities of cookie dough. Not overly sweet. Just a perfect bite of happiness!

We haven't changed the recipe one time in all 5 years... It's that good! Ready to get your hands on some?!

What?! You can safely eat it raw or bake it?

For real! Doughp's cookie dough is 100% safe to consume raw. There are no eggs and we use commercially heat-treated flour. Best of all, because of our flaxseed egg-substitute, you can still bake this dough into warm gooey cookies! Win-win! 🤘

What does doughp do for mental health and addiction recovery?

Given the founder's personal journey into sobriety, Doughp is committed to breaking the stigma around mental health and addiction recovery through our #Doughp4Hope initiative. Sounds nice, right? But here's what we're DOING:

1. Elevating the conversation: For our community, we bring honest, unfiltered conversation and lift up real stories from our fans & the broader recovery community. Join us 7pm EST every Monday for our Mental Health Monday livestream on Instagram!

2. Walking the walk at Doughp: We're a designated Recovery Friendly Workplace with a robust mental health policy for our staff to bring their full selves to work. We keep it real every week, talking about what's really going on - beyond the job.

3. Donate 1% of all sales: Donated to SHE RECOVERS Foundation, supporting women who are in or seeking recovery.

And so much more... we hope you'll join the conversation with us. We're here to welcome you into the Doughp family!

Media Contact

Media, speaking engagements, or sponsorship contact Shay Pantano at spantano@pantanomm.com  

Snail mail accepted at: Doughp, 1810 E Sahara Ave. Ste 346 Las Vegas NV 89104